What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
Over the moon with my bike and cant fault Darren for looking after me
Mark Donnelly, Google
Suzanne Eveleigh recommends Kjm Superbike.
August 16, 2018 ·
Purchased a Benelli 1130 TNT over the phone from Sunny Devon, it arrived on my doorstep, exactly as Ian and colleagues, with the help of some photographs, described... "mint my friend".
I am really pleased with their help and service.
I will use you again.
Suzanne Eveleigh, Facebook
Exchanged a pair of bikes as part of a purchase, all done by phone and email. The whole thing couldn’t have been easier to sort as Dave was a star. Will definitely check out their stock when I fancy trading for another machine.
Dave Cross, Google
Amish Dahyabhai
3 reviews
a year ago-
I had been looking for my perfect bike over the last few months and came across KJM super bikes on AutoTrader.
I live in London so trusting a company over 200miles away was always going to be difficult for me.
However the boys at KJM made it so easy and reassuring. I was able to put down a deposit of £100 which they then sent a load of photos of the bike. At any point in time I was able to say no and get a full refund of that deposit.
They did offer me the option of having a courier send the bike to me however I decided to make a trip up to Wigan to see it for myself. They offered to pick me up from the local station as the place was in the countryside.
Ian was brilliant throughout the whole process and the mechanic showed me everything to be aware about the bike.
I rode the bike back to London (200miles) in one stint and at no point did I think the bike was going to break on me.
The reviews I found for this place were poor but it seems they’ve put a lot of hard work to fix those concerns.
Friendly company with loads to offer. Amazing customer experience. Thankyou.
Amish Dahyabhai, Google
Stewart Redford reviewed Kjm Superbike — 5 star
January 10, 2018 ·
Just had my bike back from kjm and I can only say I am very happy with the service and price from a real genuine business. As what I was told was the problem that I was expecting to hit the wallet hard. This is where they earn my respect. I was told it was just a case of fastening a nut up with lock tight and a new gasket £££££ 's save and they even brought him home. I'd recommend to all and think all future work will be done here.
A huge thank you
Stewart Redford, Facebook
David Connah
Local Guide · 17 reviews · 6 photos
a year ago-
Nice and friendly good bikes
David Connah, Google
What a brilliant place to buy a bike. I have bought a bike before from another dealer via an online purchase from eBay which I am anxious about as I don’t get to see the bike and test it ect ect and they was really nice people but these guys go that extra bit further. these guys treat you like they are your best buddy and have know you years. You can tell straight away they are 100% genuine and if you can find a dealership with kinder staff you must be in heaven???? honestly I’ve not met nicer people they looked after me from start to finish and not one phone call was unanswered. I spoke to at least 3 guys there and Chris was the guy that dealt with my purchase of Suzuki TL 1000 R. He was a real pleasure and I can’t praise him enough. He is is one of the nicest guys I’ve ever had the pleasure to talk to. he genuinely cares about his customers.
I am chuffed to bits with this bike it’s my dream bike and has been since 1998 when I saw one so thank you Chris and the rest of your team for being so kind and helping get me back on the road. I shall be back for another bike in future IF I can ever let this bike go????
The delivery guy was brilliant too and very professional. He called me twice to let me know his location.
Mark Richmond, Google
Bought aprilia tuono v4 few days ago.I was very happy with the fantastic service and the price.Very easy and fast.I can highly recommend this dealer!!!
Laszlo Vereska, Facebook
craig gregory
Local Guide · 52 reviews · 65 photos
a year ago
Bought my DR125 last year and its still running just as well, friendly service. Came all the way from Macclesfield to pick the bike up and they even phoned me by the time I got home to ensure there was no problems with the bike . I would highly recommend them !
craig gregory, Google
Gary Fox
27 reviews · 7 photos
5 months ago-
Just been back and ordered yet another bike from here. My 6th from their group. Brilliant knowledge and service as always. Can there be a better location for a bike dealer anywhere in the country? Why would I go anywhere else?
Gary Fox, Google
Bought a Benelli 1130 tnt off Wigan KJM a few days ago. Very easy and straight forward to deal with. David brought the Benelli to my house and collected the part exchange. Very professional service, but it turned out that David was a true biking enthusiast, so it was good fun as well. I can thoroughly recommend this dealer. Many thanks, Howard.
Howard Witham, Facebook
Colin Robertson reviewed Kjm Superbike — 5 star
October 10, 2017 ·
Bought an amazing 1199s panigale off them, great to deal with from both sales and service side. O2 sensor went after a couple of months and it was replaced without any issues at all. Would certainly recommend these guys!
Colin Robertson, Facebook
Brian Norton
16 reviews · 36 photos
a year ago-
Knowledgeable friendly staff, relaxed browsing and nice surroundings.
Brian Norton, Google
Was a pleasure doing business with KJM. First time buying a bike and both Ian and Daren made it a simple and smooth process. 7 days from inquiry to delivery - kept fully informed in between. Couldn't recommend highly enough. Cheers guys.
Michael lloyd, Google
Bought a used Duacti from these guys online and and it was exactly as described, if not better! It was delivered in mint condition and promptly too! Very helpful and would definitely use again. Can’t fault these guys, thank you KJM, top service!
James Punton, Google
Received my gsx1400 from KJM yesterday very pleased with the bike and the service from Dave 10/10 highly recommend!
Ian Laidlow, Google
Bought my 2017 Ducati from Ian and Marie at KJM. Awesome bike and the greatest communication and service from them both. Brilliant selection of amazing used quality bikes. Thanks again guys.
Paul Robertson, Facebook
Ursu Robert reviewed Kjm Superbike — 5 star
April 13, 2017 ·
Just bought my first bike from Kjm, a gorgeous Gsxr750. They have a great and helpful staff, thank you for everything!
Ursu Robert, Facebook
Ronnie Coulshed reviewed Kjm Superbike — 5 star
December 19, 2017 ·
Well, I've been and gone and done it!
I'm both a motorcyclist, (I own of a 1998 Honda Blackbird) and Yes, a cyclist!
...I decided to call in at KJM's to check out their motorcycles - and, (WOW) came out with an 'Electric bike' to add to my collection of bicycles!
All the staff, (I've met) at KJM are 'definitely not' Bums-in-seats - each one did their very best to help and answer my, (sometimes awkward) questions - Thanks guys!
KJM is definitely worth a coat of looking at - I can throughly recommend this company!
Ronnie Coulshed, Facebook