What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
What a brilliant place to buy a bike. I have bought a bike before from another dealer via an online purchase from eBay which I am anxious about as I don’t get to see the bike and test it ect ect and they was really nice people but these guys go that extra bit further. these guys treat you like they are your best buddy and have know you years. You can tell straight away they are 100% genuine and if you can find a dealership with kinder staff you must be in heaven???? honestly I’ve not met nicer people they looked after me from start to finish and not one phone call was unanswered. I spoke to at least 3 guys there and Chris was the guy that dealt with my purchase of Suzuki TL 1000 R. He was a real pleasure and I can’t praise him enough. He is is one of the nicest guys I’ve ever had the pleasure to talk to. he genuinely cares about his customers.
I am chuffed to bits with this bike it’s my dream bike and has been since 1998 when I saw one so thank you Chris and the rest of your team for being so kind and helping get me back on the road. I shall be back for another bike in future IF I can ever let this bike go????
The delivery guy was brilliant too and very professional. He called me twice to let me know his location.
Mark Richmond, Google
Bought aprilia tuono v4 few days ago.I was very happy with the fantastic service and the price.Very easy and fast.I can highly recommend this dealer!!!
Laszlo Vereska, Facebook
Stuart Ivey
2 reviews
10 months ago
Great dealership, very friendly and the people are top class. Pleasure to deal with :)
Stuart Ivey, Google
Gary Lamb reviewed Kjm Superbike — 5 star
February 16, 2017 ·
We can all be quick to moan about poor service, BUT I feel I had write to say how well I was looked after when I had my bike MOT'd at KJM Superbikes in Wrightington today.
The technician who did the MOT was Glen, from the initial phone call booking the MOT to arriving, he really made the visit worth while and certainly knows his stuff, I was made me to feel very welcome.
Glenn introduced me to Dave Smith from next door, who me and my father bought a bike from over 40 years ago, I will definitely be recommending KJM & Glen.
Gary Lamb.
Gary Lamb, Facebook
Ash Edwards recommends Kjm Superbike.
August 28 at 12:56 PM ·
5 star customer service by the team at KJM
Just sold my vstrom 1000 to KJM and everyone I dealt with were spot on, great set of lads that make you feel comfortable and not pressured to do anything.
Daren, Dave and Ian thank you again lads!
I know you’ll find a great buyer for the bike.
Will be coming in soon for my new bike.
Thanks again,
Ash
Ash Edwards, Facebook
Stewart Redford reviewed Kjm Superbike — 5 star
January 10, 2018 ·
Just had my bike back from kjm and I can only say I am very happy with the service and price from a real genuine business. As what I was told was the problem that I was expecting to hit the wallet hard. This is where they earn my respect. I was told it was just a case of fastening a nut up with lock tight and a new gasket £££££ 's save and they even brought him home. I'd recommend to all and think all future work will be done here.
A huge thank you
Stewart Redford, Facebook
Steven Brownlee
1 review
a year ago
Best top quality motorcycle dealer I have ever used, Italian bike specialists and best Benelli and MV Agusta mechanic around in Glenn. Top place. Top Service.
Steven Brownlee, Google
Friendly and professional service from start to finish. Loving my Bandit 1250 Streetfighter. I can't recommend Kjm enough. A big thank you to all at Kjm especially Mike and Daren for all your help and of course for the coffee and cakes. Cheers.
Dave Liptrot, Facebook
Karim Ouchhib
7 reviews · 12 photos
3 years ago-
From the moment that I walked in, they where amazing and extremely helpful and God I love my new Scooter, thanks guys!
Karim Ouchhib, Google
Ian Coulshed
Local Guide · 3 reviews · 49 photos
3 years ago-
I have had several bikes over last 20 years from KJM Superbike, new & second hand. They are very friendly and helpful in all aspects about motorcycles. I would recommend a visit if you are looking for a good valued motorcycle.
Ian Coulshed, Google
big thankyou to all at kjm bought my cb650f from them nothing was too much trouble first class would deffinely recommend them to anyone
Robert Briscoe, Facebook
Great bunch of people they made it happen for me today i rang up this morning for a new bike and got one in less than 24hrs that takes some doing thanks alot to all members of staff was there when assistance was needed
Great job guys definitely recommend you
Trevor Dunkley, Google
Peter Foster reviewed Kjm Superbike — 5 star
May 10, 2017 ·
What a great place to buy a motorcycle the staff are very friendly and the service is first class .a big thank you to everyone there .
Peter Foster, Facebook
Alistair Buckley
186 reviews · 3 photos
3 months ago-
Good selection of bikes, very helpful staff.
Alistair Buckley, Google
Road Slogger
They are really good, they are part of a bigger group of dealers so they can always find a bike for you. I'd rather deal with KJM than other dealers within that group tho. I found they were selling a Subaru WRX they had taken in part exchange against a CB1300 on Auto Trader. I was assured it was in good condition, and on travelling for 3 1/2 hours and 250 miles, it was. After a bit of bargaining on the phone before we set off on arrival my son bought it for a decent price. I also purchased a Triumph Daytona 955 from them and that was true to description. Also a mate of mine bought an aging £2000 ZX7R from them, had it delivered, he found a few bearings were worn and needed replacing, they offered to replace them under warranty if he sent the parts to them. So...
Road Slogger, Google
Was a pleasure doing business with KJM. First time buying a bike and both Ian and Daren made it a simple and smooth process. 7 days from inquiry to delivery - kept fully informed in between. Couldn't recommend highly enough. Cheers guys.
Michael lloyd, Google
Bought a used Duacti from these guys online and and it was exactly as described, if not better! It was delivered in mint condition and promptly too! Very helpful and would definitely use again. Can’t fault these guys, thank you KJM, top service!
James Punton, Google
Purchased a GSXR 1000 from these guys. Absolute class. Great terms great delivery times (250 miles) and great staff. Love the bike too! You cannot beat these for customer service. Even the delivery guy was a diamond!
Philip White, Google
Bought a bike from KJM in May 23. Kindly held the bike for me whilst I sorted my finances. Had the bike for just over 3 months and it developed a fault. It was outside the 3 month warranty but KJM kindly offered to still try and fix it. Took it back, they had the bike for over 2 hours found and repaired the fault for free. Can't get better than that for service. Great company, friendly staff and a top mechanic.
T Alam, Google